Get In Touch
+880 1335-107164
lurexbd@gmail.com
154 C/A, Wapda mosjid Complex, Motijheel, Dhaka-1000
Contact Lurex
Need help with your order or have a question about our products? The Lurex customer support team is here to assist you. Whether you want to know about delivery timelines, payment options, returns, or order tracking — our FAQ section below covers everything you need. Still have questions? Reach out to us directly using the contact details on this page, and our team will get back to you promptly. You can also browse our latest collection on the homepage or explore our product categories for more options.
Frequently Asked Question!
Orders within Dhaka are typically delivered within 24–48 hours, while orders outside Dhaka take 3–5 business days.
We accept Cash on Delivery (COD), bKash, Nagad, and card payments.
Yes, you can return or exchange the product within 3 days of delivery, provided it’s unused and has the original tags attached.
Once your order is confirmed, you’ll receive a tracking link/confirmation message on your mobile number where you can check the live status.
Yes, all Lurex products are 100% original and quality-checked before being shipped to you.
You can message or call us directly using the number or email listed on this Contact page, and our team will respond between 9 AM – 9 PM.